1. General
- These Terms apply to all visitors, users, and customers of the Fiora Beauty website.
- All products are intended for external/cosmetic use only, unless otherwise stated on the product label.
- Product images are for illustration purposes; actual packaging, texture, or shade may vary slightly.
- Fiora Beauty reserves the right to update, modify, or discontinue any product, price, or these Terms at any time without prior notice.
2. Eligibility
By using our website, you confirm that you are at least [18] years old, or are using the site under the supervision of a parent/guardian.
3. Orders
- Placing an order constitutes an offer to purchase; all orders are subject to acceptance and availability.
- Orders are confirmed once payment is received, or, for Cash on Delivery (COD), once confirmed via call/message.
- Fiora Beauty reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud, or delivery issues.
4. Pricing & Payment
- All prices are listed in [PKR] and are subject to change without prior notice.
- Prices [include/exclude] applicable taxes, as indicated on the product page.
- We accept the following payment methods: [Cash on Delivery, Bank Transfer, Card Payment].
- In case of a pricing error on the website, Fiora Beauty reserves the right to cancel the order and issue a full refund.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
- Please refer to our Shipping Policy for detailed information.
6. Returns & Refunds
- All returns and refunds are subject to our Return & Refund Policy.
- Due to hygiene reasons, opened or used skincare products cannot be returned unless defective, damaged, or incorrect.
7. Product Use & Skin Sensitivity
- Customers are advised to review ingredient lists and perform a patch test before full use of any product.
- Fiora Beauty is not responsible for allergic reactions, irritation, or adverse effects resulting from misuse or failure to patch test.
- Individuals with known skin sensitivities, allergies, or medical conditions should consult a dermatologist before use.
8. Intellectual Property
All content on this website — including but not limited to logos, product images, descriptions, graphics, and text — is the property of Fiora Beauty and protected under applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. User Conduct
When using our website, you agree not to:
- Provide false or misleading information
- Use the site for any unlawful purpose
- Attempt to interfere with the website’s security or functionality
10. Limitation of Liability
Fiora Beauty shall not be held liable for:
- Any indirect, incidental, or consequential damages arising from product use
- Allergic reactions or skin sensitivity resulting from failure to patch test or follow usage instructions
- Delays or failures in delivery caused by third-party courier services
11. Third-Party Links
Our website may contain links to third-party websites. Fiora Beauty is not responsible for the content, privacy practices, or terms of any external sites.
12. Changes to These Terms
Fiora Beauty reserves the right to amend these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Pakistan / your Country or Province].
14. Contact Us
For questions regarding these Terms & Conditions, please contact:
- Email: [Email Address]
- WhatsApp: [Number]
- Address: [Business Address]